HIPAA Notice of Privacy Practices (NPP)

Onalaska Wellness & Aesthetics
14290 US Hwy 190 West, Suite B
Onalaska, TX 77360
(936) 649-1200

Effective Date: February 26, 2026

Your Health Information. Your Rights. Our Responsibilities.

This notice explains how we may use and share your health information and how you can get access to it. Please review it carefully.

Your Rights

When it comes to your health information, you have certain rights. To exercise any right below, contact our Privacy Officer (see “Contact Us”).

Get a copy of your medical record

You can ask to see or get a copy of your medical record and other health information we have about you. We will provide a copy or summary, usually within 30 days, and we may charge a reasonable, cost-based fee.

Ask us to correct your medical record

You can ask us to correct health information you believe is incorrect or incomplete. We may deny your request, but we will explain why in writing, generally within 60 days.

Request confidential communications

You can ask us to contact you in a specific way (for example, phone vs. mail) or to send mail to a different address. We will say “yes” to reasonable requests.

Ask us to limit what we use or share

You can ask us not to use or share certain information for treatment, payment, or operations. We are not required to agree, and we may decline if it would affect your care.
Important: If you pay for a service in full out-of-pocket, you can ask us not to share that information with your health plan for payment or operations, and we will agree unless the law requires otherwise.

Get a list of disclosures

You can ask for a list of certain disclosures we’ve made of your health information for up to six years prior to the date you ask. One list per year is free; additional lists may have a reasonable fee.

Get a copy of this notice

You can ask for a paper copy at any time, even if you agreed to receive it electronically.

Choose someone to act for you

If someone has medical power of attorney or is your legal guardian, that person can exercise your rights and make choices about your information after we verify their authority.

File a complaint

You can complain if you feel we violated your rights. You can also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights. We will not retaliate against you for filing a complaint.

Your Choices

For certain situations, you can tell us what you want us to do, and we will follow your instructions (within the law), such as:

Sharing information with family, close friends, or others involved in your care
Sharing information in a disaster relief situation

If you are unable to tell us your preference (for example, you are unconscious), we may share information if we believe it is in your best interest.

We will NOT use or share your information without your written authorization for:

Most marketing purposes
Sale of your health information
Most sharing of psychotherapy notes (if applicable)

You may revoke an authorization at any time in writing (it won’t affect actions already taken).

Our Uses and Disclosures

We may use and share your health information in the following ways:

For treatment

We can use your health information and share it with other professionals involved in your care (for example, referrals, coordinating care, labs).

For payment

We can use and share your information to bill and obtain payment from health plans or other entities.

For health care operations

We can use and share your information to run our practice, improve care, and contact you when necessary (for example, quality assessment, training, business management).

Appointment reminders and health-related communications

We may contact you to remind you about appointments or share information about treatment alternatives or other health-related benefits and services.

Business associates

We may share information with vendors who perform services for us (such as billing, IT, record storage) and who are required to protect your information.

Public health and safety; legal and regulatory reasons

We may share your information as allowed or required by law, including for:

Preventing disease, reporting adverse reactions, product recalls, or reporting abuse/neglect/domestic violence
Health oversight activities (audits, inspections, investigations)
Law enforcement or government requests, as permitted by law
Court orders, subpoenas, and legal actions
Workers’ compensation claims
Organ and tissue donation requests
Coroners, medical examiners, and funeral directors
Research (with required protections)
To prevent a serious and imminent threat to health or safety

Special Rules for Substance Use Disorder (SUD) Records (42 CFR Part 2)

If we maintain SUD patient records that are protected by 42 CFR Part 2, those records have extra protections. In general, we will not use or disclose Part 2-protected SUD records for civil, criminal, administrative, or legislative investigations or proceedings against you without:

your written consent, or
a qualifying court order and (when applicable) subpoena, as required by law.

Our Responsibilities

We are required by law to:

Maintain the privacy and security of your protected health information
Follow the duties and privacy practices described in this notice
Provide you with a copy of this notice
Notify you if a breach occurs that may have compromised the privacy or security of your information

Changes to This Notice

We may change this notice, and the changes will apply to all information we have about you. The updated notice will be available upon request, in our office, and on our website.

Contact Us

Onalaska Wellness and Aesthetics
14290 US Hwy 190 West, Suite B
Onalaska, TX 77360
936-649-1200